Childline

Who the service is for

Children and young people

Service Provided

When you phone ChildLine you will be able to talk to a
counsellor - someone who will listen to you and help you
find ways of sorting out your problems and worries. If you
want, the counsellor can put you in touch with other people
who can also help you. Although Childline counsellors are
experienced in dealing with domestic abuse, they also are
able to help with a wide range of issues. Some of the things
children phone about are feeling lonely or unloved, worries
about their future, problems about school, bullying, drugs,
pregnancy, HIV and AIDS, physical and sexual abuse,
running away and concerns about parents, brothers, sisters
and friends.

You don’t have to give your name.
ChildLine is confidential – that means that whatever you say
is just between you and ChildLine, unless you want them to
talk to somebody for you or you are in great danger.
ChildLine does not record calls, although other people from
ChildLine may also listen in to your call to make sure that
we can help you the best that we can.

Childline also provide a special helpline called The Line for
any young person living away from home. This is the
helpline for you if you live in a foster home or children’s
home, if you're at boarding school or you've been in hospital
for a long time. you can call The Line on 0800 88 44 44
from 3.30pm to 9.30pm on weekdays and 2pm to 8pm at
weekends.

If you prefer you can write to ChildLine and one of their
counsellors will reply to your letter.

Address

ChildLine, Freepost NATN1111, London E1 6BR

Telephone

Helpline 0800 1111

Website

www.childline.org.uk

Opening Times

24hr helpline

Accessibility and referrals

Self referral